Responsible Gaming

For the majority of players, gambling is a form of entertainment—enjoyable and controlled. However, we recognise that for some, the activity can develop into a problem that affects their finances, wellbeing, and relationships. This page provides information about responsible gambling practices and support resources specific to Australia.

Understanding Your Gambling

Gambling should always be treated as entertainment, not as a way to earn money or solve financial problems. The house always maintains a mathematical advantage, meaning that over time, the odds favour the operator. To maintain control over your gambling habits, establish clear limits before you begin: decide on a specific amount you can afford to lose without affecting your essential expenses, set a time limit for your gaming session, and avoid attempting to recover losses by gambling more. Remember that losses are a cost of entertainment, just like any other recreational activity. If you find yourself thinking about gambling during non-gaming times, chasing losses, or experiencing financial stress because of your wagers, these may be warning signs that your gambling is becoming problematic.

Wanted Win and Responsible Practices

wanted win is owned and operated by Novatrix SRL, a company incorporated in Costa Rica under registration number 3-102-893958. The operator holds e-gaming license No. 0000002 issued by the Tobique Gaming Commission. While wanted win is not licensed by Australian authorities, players in Australia should be aware of their local regulations. Under Australia’s Interactive Gambling Act 2001, the Australian Communications and Media Authority (ACMA) regulates online gambling services. For questions about wanted win’s compliance or to report concerns, you can contact the operator’s support team at [email protected].

Support Services Available in Australia

If you or someone close to you is struggling with gambling, Australia offers several free and confidential support services. Gambling Help Online provides 24/7 counselling and resources at 1800 858 858. For immediate crisis support, contact Lifeline on 13 11 14 (text 0477 13 11 14). BetStop, the National Self-Exclusion Register, allows you to exclude yourself from all licensed Australian online and phone gambling providers for a period ranging from three months to a lifetime, free of charge. If you live in Victoria, the Victorian Gambling and Casino Control Commission (VGCCC) offers additional state-level support and information. These services are independent, confidential, and designed specifically to help Australians manage gambling-related harm.